Elite Industrial Distributors Inc. respects your privacy. This policy explains how we handle personal information submitted through our website.
Information we collect
When you contact us or request a quote, you may provide information such as your name, email address, telephone number, company, request type, postal code, and details about the equipment, vehicle, parts, quantities, sizes, markings, or services you need.
Our website and hosting provider may also process basic technical information required to operate and secure the site, such as IP addresses, browser information, server logs, and essential session or security cookies.
How we use your information
- respond to contact and quote requests;
- identify suitable products or services;
- communicate with you about your request;
- maintain appropriate business and security records; and
- operate, protect, and troubleshoot the website.
We do not use submitted information for unrelated advertising purposes.
Email and communications
Contact and quote requests are transmitted by email to Elite Industrial Distributors Inc. We may reply using the contact information you provide. Email is not guaranteed to be completely secure, so please avoid sending unnecessary sensitive information.
Retention
We retain personal information only as long as reasonably necessary to respond to requests, maintain appropriate business records, meet legal obligations, resolve disputes, or protect our legitimate interests. Retention may vary depending on the nature of the request and applicable requirements.
Service providers
Information may be processed by service providers that support our website, hosting, email delivery, security, backup, or technical operations. We limit this use to what is reasonably necessary to provide those services.
We do not sell personal information.
Cookies and tracking
The website may use essential cookies or session technologies required for administration, security, form protection, or normal site operation.
The site does not currently use analytics, advertising tracking, or behavioural profiling tools. If that changes, this policy should be updated before those tools are enabled.
Security
We use reasonable administrative and technical measures to protect personal information. No website, email system, or electronic storage method can be guaranteed completely secure.
Access and correction
You may ask whether we hold personal information about you or request that inaccurate information be corrected. Where appropriate and legally permitted, you may also request deletion of information that is no longer required.
Privacy questions
For privacy questions or requests, contact:
Elite Industrial Distributors Inc.
Email: rob@eliteid.ca
Address: 48360 Range Rd 204, Armena, Alberta, T0B 0G0, Canada
Policy updates
We may update this policy when our website practices or legal obligations change. The current version will be posted on this website with its effective date.